Forgetting your eHealth Kerala Login Password can prevent you from accessing important healthcare services such as OP Appointment Booking, Medical Records, Lab Reports, and Appointment Status. Fortunately, the eHealth Kerala Forgot Password facility allows registered patients to recover their accounts securely through the official portal.
Whether you have forgotten your password after creating your account, haven’t logged in for a long time, or are unable to access the MeHealth Kerala App, this guide explains the complete eHealth Kerala Password Reset process in simple language.
You’ll also learn what to do if OTP verification fails, your UHID Number is unavailable, or your account cannot be accessed after resetting the password.
eHealth Kerala Forgot Password 2026 Overview
| Particulars | Details |
|---|---|
| Service Name | eHealth Kerala Forgot Password |
| Purpose | Recover eHealth Kerala Login Password |
| Department | Health & Family Welfare Department |
| State | Kerala |
| Login Required | No (for password reset) |
| OTP Verification | Yes (where applicable) |
| UHID Required | May be required |
| Official Portal | https://ehealth.kerala.gov.in/portal |
| Health Department Website | https://health.kerala.gov.in/ |
What is eHealth Kerala Forgot Password?
The eHealth Kerala Forgot Password service helps registered patients recover access to their eHealth Kerala Account if they forget their login password.
Instead of creating a new account, patients can securely reset their password through the official portal and continue using the same UHID Number, appointment history, medical records, and healthcare services.
Password recovery is especially useful for patients who:
- Forgot their login password.
- Haven’t used the portal for several months.
- Changed their mobile phone.
- Cannot access the MeHealth Kerala App.
- Need to download Lab Reports or Medical Records urgently.
Why You May Need to Reset Your eHealth Kerala Password
Patients commonly use the eHealth Kerala Password Reset facility for several reasons.
Some common situations include:
- Forgotten password
- Multiple failed login attempts
- Password expired
- Unable to access healthcare records
- Unable to book OP appointments
- Login problems after changing devices
Instead of creating duplicate patient accounts, resetting your existing password is always the recommended option.
Requirements Before Using eHealth Kerala Forgot Password
Before starting the eHealth Kerala Forgot Password process, keep your account information ready to make identity verification easier.
Generally, you may need:
- UHID Number
- Registered mobile number
- Internet connection
- Mobile phone or computer
- Access to OTP verification (if applicable)
Keeping these details ready helps complete the eHealth Kerala Password Reset process quickly.
How to Reset eHealth Kerala Login Password
If you have forgotten your password, follow these steps carefully to recover your account.
Step 1: Visit the Official eHealth Kerala Portal
Open the official eHealth Kerala Portal using your browser.
Official Website
https://ehealth.kerala.gov.in/portal
Always use the official government website for eHealth Kerala Password Recovery to protect your healthcare information.
Step 2: Open the Forgot Password Option
On the login page, locate the Forgot Password or Password Recovery option.
Selecting this option starts the eHealth Kerala Forgot Password process.
Step 3: Enter Your Patient Details
Provide the information requested for identity verification.
Depending on the recovery method, you may need to enter:
- UHID Number
- Registered mobile number
- Username or other account details
Always enter the same information used during your original eHealth Kerala Registration.
Step 4: Complete OTP Verification
If OTP verification is required, an OTP will be sent to your registered mobile number.
Enter the OTP carefully before proceeding.
If the OTP expires, request a new verification code.
Step 5: Create a New Password
After successful verification, create a new eHealth Kerala Login Password.
Choose a password that:
- Contains uppercase and lowercase letters.
- Includes numbers.
- Includes special characters.
- Is difficult to guess.
Avoid using your date of birth or mobile number as your password.
Step 6: Save the New Password
Confirm the new password and complete the password reset process.
Once completed successfully, your account will be updated with the new password.
Step 7: Login Using the New Password
Return to the eHealth Kerala Login page.
Login using:
- UHID Number
- Newly created password
If everything is entered correctly, your patient dashboard should open successfully.
Forgot Your UHID Number? Here’s What You Can Do
Many patients remember their password but forget their UHID Number, while others forget both.
If your UHID Number is unavailable, you can try:
- Checking previous OP Tickets
- Looking at hospital prescriptions
- Reviewing previous laboratory reports
- Visiting the hospital registration counter
- Contacting the hospital help desk
Your UHID Number is important because many healthcare services within the eHealth Kerala Portal are linked to it.
OTP Not Received During Password Reset?
Sometimes patients do not receive the OTP required for password recovery.
Possible reasons include:
- Poor mobile network
- Temporary server delay
- Incorrect registered mobile number
- OTP request expired
What You Should Do
- Wait for a few minutes.
- Check mobile network coverage.
- Request a new OTP.
- Ensure you are using the registered mobile number.
- Restart your mobile device if necessary.
Password Reset Not Working?
If the eHealth Kerala Password Reset process is unsuccessful, check the following.
Incorrect UHID Number
Verify that your UHID Number has been entered correctly.
Wrong Mobile Number
Use the same mobile number linked with your patient account.
Browser Problems
Try another browser or clear your browser cache.
Temporary Portal Issues
The official portal may occasionally undergo maintenance.
Try again after some time.
Tips for Creating a Strong eHealth Kerala Login Password
To improve account security, choose a password that is both secure and easy for you to remember.
A good password should:
- Include uppercase letters
- Include lowercase letters
- Include numbers
- Include special characters
- Be at least eight characters long
Avoid sharing your password with anyone.
Common eHealth Kerala Login Problems
Patients may face login-related issues even after resetting their password.
Some common problems include:
Unable to Login
Double-check your UHID Number and newly created password.
Account Locked
Multiple incorrect login attempts may temporarily lock your account.
Wait for some time before trying again.
Medical Records Not Visible
Login issues generally do not affect stored medical records. Once access is restored, previously available records should still be accessible.
MeHealth Kerala App Login Failed
Ensure the app is updated to the latest version before attempting to login again.
Important Security Tips
To keep your eHealth Kerala Account secure:
- Never share your password.
- Keep your UHID Number confidential where appropriate.
- Logout after using public computers.
- Update your password periodically.
- Use only the official eHealth Kerala Portal.
- Never share OTP verification codes.
These precautions help protect your healthcare information from unauthorized access.
Frequently Asked Questions
How can I reset my eHealth Kerala Login Password?
Use the Forgot Password option available on the official eHealth Kerala Portal, complete verification, and create a new password.
Do I need my UHID Number for password recovery?
In many cases, your UHID Number helps verify your account during the recovery process.
What should I do if I don’t receive the OTP?
Wait a few minutes, verify your mobile network, and request another OTP.
Can I use the same password again?
For better security, it is recommended to create a completely new password.
Will I lose my Medical Records after resetting my password?
No. Resetting your password does not remove your Medical Records, Lab Reports, or Appointment History.
Can I reset my password using my mobile phone?
Yes. The eHealth Kerala Forgot Password process can be completed using a smartphone with internet access.
Why is my account still not opening after password reset?
Verify your login credentials carefully. If the issue continues, try again later or contact the concerned hospital for assistance.
Conclusion
The eHealth Kerala Forgot Password facility allows patients to recover their accounts safely without creating a new registration. By completing the official eHealth Kerala Password Reset process, patients can continue accessing their Medical Records, Lab Reports, OP Appointments, and other digital healthcare services through the same account.
Always recover your password using the official eHealth Kerala Portal, keep your UHID Number secure, and create a strong password to protect your healthcare information from unauthorized access.